DAY ONE – Tuesday 13 March 2018


9.00 | Chairpersons Opening Remarks

 

PLENARY

9:10 | Data DNA: The 5 Rules You Need To Know When It Comes To You Data

Andreas Weigend, Former Chief Scientist, Amazon 
 

 

PANEL

9:40 | The mind blowing technologies that Will Change the World

  • Uncovering who is creating the next wave of technological innovation
  • How can you prepare for these technologies?
  • When these exciting innovations become commonplace?
Michele Fuchs, Head of Future Retail, BMW Group (Germany)
Goran Stefkovski, Chief Technology Officer, Kogan.com
Simon Torring, Head of Innovation and Omni-Channel, Sephora (Singapore)
Jim Mollica, VP Global Consumer Engagement, Under Armour (USA) 
 

 

PLENARY SESSION

10:10 | Before Babylon, Beyond Bitcoin: From money we understand to money that understands us

Dr. David G. Birch, Ph.D. author, advisor and commentator on digital financial services 
 


10:30 | Tea & Coffee Break and Exhibition Viewing

 

Welcome to Retail Track 3

 

MERCHANDISING

 

11:10 | Harnessing Consumer Analytics at Point of Sale

Speaker TBC, TruRating

 

NFC PAYMENTS


11:30 |  Contactless Commerce: The future of commerce


Ron Black, CEO, Rambus ID

 

SUPPLY CHAIN

 

11:50 |  Adding value to your supply chain with intelligent logistics

Paul Monaco, Logistics Coordinator, BDP International

 

Welcome to Retail Track 4

 

SHOP OF THE FUTURE

 

11:10 | The “New Sephora Experience”, more than a connected store concept

Simon Torring, Head of Innovation and Omni-Channel, Sephora (Singapore)

 

IN STORE EXPERIENCE


11:30 |  Addressing “Visual Hunger” with visually gratifying media


Speaker TBC, Futura 4 Retail

 

BRAND

 

11:50 |  Welcome to the era of “Phygital”, where digital and physical have merged

Dan Castle, MD, Martha Stewart & Sequential Brand Group (USA)

 

12:10 |  10min Quickfire


12:20 | Tea/coffee and Exhibition Viewing with Main Stage Presentations


3:20 | Afternoon Break – Tea/coffee and Exhibition Viewing

 

PLENARY KEYNOTE

4:00 |  Session Coming Soon...

 

CLOSING KEYNOTE PLENARY

4:30 |  Who cares about the customer!

Michele Fuhs, Head of Future Retail, BMW Group (Germany)


5:00 | End of Day One Conference


5:00 | Networking Drinks



DAY TWO – Wednesday 14 March 2018


9.00 | Chairpersons Opening Remarks

 

OPENING KEYNOTE PLENARY

9:10 | Offering what Amazon cannot – the shopping experience of the future:

Dan Castle, Managing Director, Martha Stewart & Sequential Brand Group (USA)
 

 

PLENARY FIRESIDE CHAT

9:40 | How Artificial Intelligence will streamline & empower seamless customer experiences

Andreas Weigend, Former Chief Scientist, Amazon (USA) Michele Fuhs, Head of Future Retail, BMW Group (Germany)  

 

PLENARY SESSION

10:10 | Speaker TBC

 


10:30 | Tea & Coffee Break and Exhibition Viewing

 

Welcome to Retail Track 3

 

OMNI-CHANNEL

 

11:20 | Premium omni-channel experiences built on an understanding of the customers’ buying behaviours

Ian Dewar, Director of Customer Lifecycle and Analytics, The North Face

 

EXPERIENCE


11:40 |  The network effect – becoming ‘mobile first’ by leveraging data and machine learning


Alli Baker, Co-Founder & Chief Executive Officer, JobGetter

 

BRICKS & CLICKS

 

12:00 |  Remaining relevant in a sector under siege

Tony Nash, CEO, Booktopia

 

Welcome to Retail Track 4

 

DISRUPTIVE START-UPS

 

11:20 | Hermo: Lessons in Growth hacking across digital and social media channels.

Ian Chau, Founder/Chief Executive Officer, Hermo.my

 

HUMAN CAPITAL


11:40 |  Optimizing human capital using Lean Six Sigma methodologies


Alex Garcia, VP Operational Excellence, Target (USA)

 

LOCATION MARKETING

 

12:00 |  Proximity marketing: Powering transformative customer experiences

Asif Khan, Founder, Location Based Marketing Association

 

12:20 |  10min Quickfire


12:30 | Tea/coffee and Exhibition Viewing with Main Stage Presentations
 

MALLS + DIGITAL

 

2:10 | Westfield Labs - merging physical and digital shopping

Speaker TBC, Westfield

 

AI & MACHINE LEARNING


2:30 |  The ‘now’ of future retail: practical A.I. applications for today


Shara Evans, Technology Futurist and CEO, Market Clarity

 

 

HR TECH

 

2:10 | How culture shapes a market and the customer experience

Paul Swain, Head of HR, Dymocks

 

IT OPERATIONS


2:30 |  Moving to the cloud: Sears global technology transformation


Michael Carper CIO, Sears Hometown & Outlet Stores (USA)

 

CLOSING PLENARY

2:50 | Session Coming Soon...

 


3:10 | End of Day One Conference