DAY ONE – Tuesday 13 March 2018


9.00 | Chairpersons Opening Remarks

 

PLENARY

9:10 | Data DNA: The 5 Rules You Need To Know When It Comes To You Data

Andreas Weigend, Former Chief Scientist, Amazon 
 

 

PANEL

9:40 | The mind blowing technologies that Will Change the World

  • Uncovering who is creating the next wave of technological innovation
  • How can you prepare for these technologies?
  • When these exciting innovations become commonplace?
Michele Fuchs, Head of Future Retail, BMW Group (Germany)
Goran Stefkovski, Chief Technology Officer, Kogan.com
Simon Torring, Head of Innovation and Omni-Channel, Sephora (Singapore)
Jim Mollica, VP Global Consumer Engagement, Under Armour (USA) 
 

 

PLENARY SESSION

10:10 | Before Babylon, Beyond Bitcoin: From money we understand to money that understands us

Dr. David G. Birch, Ph.D. author, advisor and commentator on digital financial services 
 


10:30 | Tea & Coffee Break and Exhibition Viewing

 

Welcome to Payments Track 1

 

REGULATORY LANDSCAPE

 

11:10 | Embracing the New Payments Platform (NPP), an open access infrastructure for fast payments in Australia

Michele Bullock, Assistant Governor (Financial System), Reserve Bank of Australia

 


11:30 |  PANEL: Possibilities, priorities & progress with the New Payments Platform (NPP)  


Moderator: Adrian Lovney


 

11:50 |  Creating extraordinary experiences with payments

Simon Lee, Co-Founder and CEO, Assembly Payments

 

Welcome to Payments Track 2

 

OPEN BANKING

 

11:10 | Platforms & Rails – fast payments in an open banking world

Greg Moore, Payments Advisory Director, Macquarie

 


11:30 |  Embracing the future of secure payments


Leila Fourie, CEO, Australian Payments Network

 

 

11:50 |  Disruption in payments and finance and their impact upon customer behaviour

Martin Newman, Chariman, Practicology

 

12:10 |  10min Quickfire


12:20 | Lunch and Exhibition Viewing with Main Stage Presentations
 
1:20 | Roundtable Sessions


3:20 | Afternoon Break – Tea/coffee and Exhibition Viewing

 

PLENARY KEYNOTE

4:00 | Session Coming Soon...

 

CLOSING KEYNOTE PLENARY

4:30 |  Who cares about the customer!

Michele Fuhs, Head of Future Retail, BMW Group (Germany)


5:00 | End of Day One Conference

5:00 | Networking Drinks



DAY TWO – Wednesday 14 March 2018


9.00 | Chairpersons Opening Remarks

 

OPENING KEYNOTE PLENARY

9:10 | Offering what Amazon cannot – the shopping experience of the future:

Dan Castle, Managing Director, Martha Stewart & Sequential Brand Group (USA)
 

 

PLENARY FIRESIDE CHAT

9:40 | How Artificial Intelligence will streamline & empower seamless customer experiences

Andreas Weigend, Former Chief Scientist, Amazon (USA) Michele Fuhs, Head of Future Retail, BMW Group (Germany)  

 

PLENARY SESSION

10:10 | Speaker TBC

 


10:30 | Tea & Coffee Break and Exhibition Viewing

 

Welcome to Payments Track 1

 

CONTACTLESS PAYMENTS

 

11:20 | Artificial Intelligence: The future is superintelligent

Si Chen, Senior Strategy Manager & Business Development, Tencent AI Lab (China)
 


11:40 |  Partnering with the cool cloud – the ongoing evolution of EFTPOS

Rob Furguson, Managing Director, TYRO

 

12:00 |  Connecting with Chinese consumers using WeChat payment

Locky Ge, CEO & Founder, RoyalPay

 

Welcome to Payments Track 2

 

FRICTIONLESS COMMERCE

 

11:20 | Making seamless e-payments a reality

Speaker TBC, PwC

 

11:40 | Meet Xinja: Australia's first, independent 100% digital bank, designed for mobile

Eric Wilson, CEO, Xinja (former NAB executive)

 


12:00 |  Building a competitive edge with Alipay


George Lawson, Country Manager, Alipay

 

 

12:20 |  10min Quickfire


12:30 | Lunch and Exhibition Viewing with Main Stage Presentations
 

BIOTECHNOLOGY & CYBERSECURITY

 

1:30 | Fraud vs Disputes: looking behind automating card claims

Walt Cox, Assistant VP, Payments, Redwood Credit Union (USA)

1:50 | What is the risk management in payments?

Speaker TBC

2:10 | Woolworths path to a more streamlined, secure shopping experience

Paul Monnington, Head of Digital & Payments, Woolworths

 

 

CONVERSATIONAL BANKING & CX

 

1:30 | NAB’s Customer Journey program - setting a new benchmark across the Australian financial services industry

Anne Bennett, Executive GM – Business Transformation, NAB

 


1:50 |  Conversational banking – welcome to voice activated, open banking


Speaker TBC

2:10 | Moving mountains – building Australia’s first A.I. personal banking capabilities for ING Direct

Amit Thawani, Chief Architect, ING Direct

 

 

CLOSING PLENARY

2:50 | Session Coming Soon...

 


3:10 | Close of Conference