DAY ONE – Tuesday 13 March 2018


9.00 | Chairpersons Opening Remarks

 

PLENARY

9:10 | Data DNA: The 5 Rules You Need To Know When It Comes To You Data

Andreas Weigend, Former Chief Scientist, Amazon 
 

 

PANEL

9:40 | The mind blowing technologies that Will Change the World

  • Uncovering who is creating the next wave of technological innovation
  • How can you prepare for these technologies?
  • When these exciting innovations become commonplace?
Michele Fuchs, Head of Future Retail, BMW Group (Germany)
Goran Stefkovski, Chief Technology Officer, Kogan.com
Simon Torring, Head of Innovation and Omni-Channel, Sephora (Singapore)
Jim Mollica, VP Global Consumer Engagement, Under Armour (USA) 
 

 

PLENARY SESSION

10:10 | Before Babylon, Beyond Bitcoin: From money we understand to money that understands us

Dr. David G. Birch, Ph.D. author, advisor and commentator on digital financial services 
 


10:30 | Tea & Coffee Break and Exhibition Viewing

 

Welcome to Payments Track 1

 

REGULATORY LANDSCAPE

 

11:10 | Embracing the New Payments Platform (NPP), an open access infrastructure for fast payments in Australia

Michele Bullock, Assistant Governor (Financial System), Reserve Bank of Australia

 

CONVERSATIONAL BANKING


11:30 |  Moving mountains – building Australia’s first A.I. personal banking capabilities for ING Direct


Amit Thawani, Chief Architect, ING Direct

 

CUSTOMER EXPERIENCE

 

11:50 |  NAB’s Customer Journey program - setting a new benchmark across the Australian financial services industry

Anne Bennett, Executive GM – Business Transformation, NAB

 

Welcome to Payments Track 2

 

AI & MACHINE LEARNING

 

11:10 | Artificial Intelligence: The future is superintelligent

Si Chen, Senior Strategy Manager & Business Development, Tencent AI Lab (China)

 

NEW PAYMENT PLATFORMS


11:30 |  Making more from micro transaction moments


Speaker TBC, Myer

 

FRICTIONLESS COMMERCE

 

11:50 |  Modern tribes: selling to the ‘Cashless Consumer’

Speaker TBC, Woolworths

 

12:10 |  10min Quickfire


12:20 | Tea/coffee and Exhibition Viewing with Main Stage Presentations


3:20 | Afternoon Break – Tea/coffee and Exhibition Viewing

 

PLENARY KEYNOTE

4:00 | Session Coming Soon...

 

CLOSING KEYNOTE PLENARY

4:30 |  Who cares about the customer!

Michele Fuhs, Head of Future Retail, BMW Group (Germany)


5:00 | End of Day One Conference

5:00 | Networking Drinks



DAY TWO – Wednesday 14 March 2018


9.00 | Chairpersons Opening Remarks

 

OPENING KEYNOTE PLENARY

9:10 | Offering what Amazon cannot – the shopping experience of the future:

Dan Castle, Managing Director, Martha Stewart & Sequential Brand Group (USA)
 

 

PLENARY FIRESIDE CHAT

9:40 | How Artificial Intelligence will streamline & empower seamless customer experiences

Andreas Weigend, Former Chief Scientist, Amazon (USA) Michele Fuhs, Head of Future Retail, BMW Group (Germany)  

 

PLENARY SESSION

10:10 | Speaker TBC

 


10:30 | Tea & Coffee Break and Exhibition Viewing

 

Welcome to Payments Track 1

 

NEW PAYMENTS PLATFORM (NPP) - PANEL

 

11:20 | Possibilities, priorities & progress with the New Payments Platform (NPP)

Moderator: Adrian Lovney

 

EFTPOS PAYMENTS


11:40 |  Partnering with the cool cloud – the ongoing evolution of EFTPOS


Speaker TBC, TYRO

 

LANDSCAPE

 

12:00 |  Understanding transitional opportunities in the retail mobile payments sector

Dr Paula Dootson, PwC Chair for Digital Economy, QUT

 

Welcome to Payments Track 2

 

MOBILE

 

11:20 | Meet Xinja: Australia's first, independent 100% digital bank, designed for mobile

Eric Wilson, CEO, Xinja (former NAB executive)

 

FRAUD


11:40 |  Fraud vs Disputes: looking behind automating card claims


Walt Cox, Assistant VP, Payments, Redwood Credit Union (USA)

 

SECURITY

 

12:00 |  Securing convenience: the changing face of payment

Speaker TBC

 

12:20 |  10min Quickfire


12:30 | Tea/coffee and Exhibition Viewing with Main Stage Presentations
 

A.I. & CYBER SECURITY

 

2:10 | Three trends & threats shaping retail cyber security

Speaker TBC

 

BITCOIN


2:30 |  Bitcoins: the path from POS to the bank


Jason Williams, Co-Founder, BitPos

 

 

BITCOIN/BLOCKCHAIN

 

2:10 | Blockchain 101: how this emerging service will shape the future

Nick Addison, Chief Technology Officer, AgriDigital

 

SECURE PAYMENTS


2:30 |  Embracing the future of secure payments


Leila Fourie, CEO, Australian Payments Network

 

CLOSING PLENARY

2:50 | Session Coming Soon...

 


3:10 | End of Day One Conference