SPEAKER BIO

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Kira Klein, Director of Marketing & Brand Loyalty, Oaks Hotels & Resorts

As a lover of all things travel Kira has spent 17 years working in the industry. Specialising in Loyalty & Data Driven Marketing, Kira spent 7 years with Australia's leading Loyalty Agency, Pinpoint now a MasterCard company, working with the likes of Westpac, Citibank, ANZ on the travel vertical of credit card & member reward programs. After consulting for a number of years Kira moved to Flight Centre driving key Customer Experience projects including integrating Helix Persona Segmentation and launching a range of new data driven programs with great success. Now working as the Director of Marketing Australiasia for Minor Hotels Kira heads up a sophisticated multi disciplined team and is relaunching the Oaks Hotels Loyalty program.


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