SPEAKER BIO

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Claire Hayes, General Manager Digital Operations & Transformation, Telstra Digital

My name is Claire Hayes and I’m passionate about building strong, digital teams who solve old business/customer experience issues with new innovative digital solutions.

I’m currently the General Manager of Operations and Transformation for Business Customers. My team and I run the website and online tools that Telstras B2B business customers use, from the smallest Sole Trader to the largest Enterprise customer. I have over 13 years digital experience in both B2B and B2C at Telstra, Westpac and consulting with BDO. I hold a Bachelor of Commerce (Hons) and Masters of Applied Commerce both from Melbourne University


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